Frequently Asked Questions
We understand insurance can feel complex — that’s why we’ve answered some of the most common questions to help you feel confident and informed.
Why should I have private health insurance?
Private health insurance can give you more choice, faster treatment times, and access to private hospitals.
What is health insurance?
Health insurance helps cover the cost of medical treatments, hospital stays, and other healthcare services, so you don’t have to pay everything out of pocket.
Can I change my health insurance anytime?
Yes. You can switch anytime, and most insurers will honour your previous waiting periods if your cover stays similar.
How do I know which plan is right for me?
Use our comparison form — tell us a few details about your situation (single, couple, family, or single parent), and we’ll show you options that fit your needs and budget.
Is my personal information safe?
Yes. We take your privacy seriously and never share your data without your permission.