Private health intermediary code of conduct
- Last updated: 26/10/25
At CompareSure, We proudly follow the Private Health Insurance Intermediaries Code of Conduct. This Code helps ensure that customers receive honest, respectful, and transparent service when comparing health insurance options.
Our Promise to You
We’re committed to delivering a simple, fair, and trustworthy experience every time you use our service.
To maintain these standards, we promise to:
- Be honest and clear in all information we provide.
- Protect your privacy and keep your personal details safe.
- Treat every customer fairly, with respect and professionalism.
- Provide accurate and current information about health funds and policies.
- Resolve complaints quickly and fairly, with care and transparency.
- Train our team members to follow the Code and uphold our values at every step.
What the Code Means for You
By following the Code, CompareSure ensures you always:- Know who you’re dealing with and how we work.
- Receive straightforward, easy-to-understand information.
- Get support from team members who are properly trained and qualified.
- Have confidence that your best interests are always put first.
Our Partners
Our partners are the funds which work under the private health insurance code of conduct. These include:- We only work with registered Australian health funds that comply with the private health insurance code of conduct.
- This ensures that every comparison we provide meets industry and ethical standards.
Contact Us
If you have any questions about our terms of service, please contact our team via our Contact Us page.